Account Administrator

Purdum Gray Ingledue Beck Insurance (now First Mid Insurance Group) is an independent insurance agency that is seeking to hire an Account Administrator to work in our customer-focused agency. This position is responsible for providing high quality customer service for current clients and new business prospects.

Please submit résumé and compensation requirements to EMPLOYMENT@PGIBINS.COM.

Essential Duties & Responsibilities:

· Manages an assigned book of accounts by actively servicing and retaining clients
· Works with producers to market to prospects and prepare proposals
· Processes quotes, applications, and issues policies for various lines of business
· Utilizes an agency management system with a high level of attention to detail
· Cross-sells additional products needed by current customers
· Processes customer policy changes and reviews policies for accuracy
· Understands insurance coverages and has the ability to explain key information to customers
· Assists clients with a variety of tasks, including claims submissions and research, reviewing coverages, preparing proposals, discussing coverage needs, etc…
· Processes customer payments and invoicing
· Other duties as assigned

Required skills:

· Customer focused and professional, courteous attitude
· Detail oriented
· Ability to manage time with competing priorities
· Self-motivated
· Reliable
· Proactive problem-solving capabilities
· Proficient with Microsoft Word, Excel, Outlook and general computer knowledge

Preferred Experience: Insurance 2 years, Any Customer Service Environment 2 years

Requirements for hired individual:

· Obtain Illinois Insurance Licenses
· Ongoing Continuing Education (Employers Expense)
· Available full-time

Work in an environment with experienced, professional staff. Competitive compensation that is commensurate with experience. Benefits include health, dental, vision, life, long term disability, 401K offered, and paid vacation and holidays.

Please submit résumé and compensation requirements to EMPLOYMENT@PGIBINS.COM.