Ardell Thompson has been with PGI since 1976. During that time, she has served PGI in many areas. Currently, Ardell works with our Personal Lines clients and serves as the Personal Lines Department Supervisor. Ardell also holds a leadership position in the Central Illinois TAM Users group (our agency software self-help organization). She is a Certified Insurance Counselor .

Ardell is very active in the community and has been a member of the Macomb Community School Board for several years. Ardell and her husband Larry enjoy spending time with their two children and their families. Ardell and Larry recently welcomed their daughter Lisa, an attorney, back to Macomb, and they enjoy making quick trips to Chicago to spoil their grandchildren!
You can contact Ardell via email at

Tammy Taflinger came to PGI in 2005 with 16 years of agency experience. She is a Certified Insurance Service Representative and is licensed in property, casualty, life and health insurance. Tammy is a Customer Service Representative in our Personal Lines Department.

Tammy is a life long resident of McDonough County. Tammy resides in Bushnell, IL with her husband, Dwight, and their 3 children, Devin, Caitlin, & Madison. Dwight and Tammy are very devoted to their church and community. Tammy enjoys spending time with her family and friends. You are likely to find the Taflingers at various school events throughout the year.
You can contact Tammy via email at

Jill Adair is a Customer Service Representative at PGI, specializing in Farms and Personal Lines. She enjoys country living and spending time outdoors. Jill’s husband, Tye Adair is the director of the Lamoine Valley Red Cross serving both McDonough and Hancock Counties. Jill and Tye have three children who keep them busy. You can contact Jil via email at

Lori Raymond joined the Purdum-Gray-Ingledue team in 2008 where she serves as a Customer Service Representative in the Personal Lines Department. Lori brought with her over 15 years of experience in customer service.

Lori is a lifelong resident of McDonough County where she enjoys Midwest living with her family. Her commitment to the area can be found through her involvement in community organizations. In her free time you can find Lori spending time with family, playing softball, crafting and many other outdoor activities. You can contact Lori via email at

Norma Chatterton is a Customer Service Representative for PGI, specializing in Bonds and Agriculture related insurance. She has been in insurance for over 40 years.

Norma is a life long resident of McDonough County. She and her late husband, Neil, enjoyed 37 years of marriage and farm life together in the Macomb area. Norma enjoyed being a farm wife along with her insurance work.

Norma is affiliated with the Wesley United Methodist Church and is a member of the Order of the Eastern Star. She enjoys her travels, which often take her to the sunny state of Florida! You can contact Norma via email at