Ardell Thompson has been with PGI since 1976. During that time, she has served PGI in many areas. Currently, Ardell works with our Personal Lines clients and serves as the Personal Lines Department Supervisor. Ardell also holds a leadership position in the Central Illinois TAM Users group (our agency software self-help organization). She is a Certified Insurance Counselor .
Ardell is very active in the community and has been a member of
the Macomb Community School Board for several years. Ardell and
her husband Larry enjoy spending time with their two children and
their families. Ardell and Larry recently welcomed their daughter
Lisa, an attorney, back to Macomb, and they enjoy making quick trips
to Chicago to spoil their grandchildren!
Tammy Taflinger came to PGI in 2005 with 16
years of agency experience. She is a Certified Insurance Service
Representative and is licensed in property, casualty, life and health
insurance. Tammy is a Customer Service Representative in our Personal
Jill Adair is a Customer Service Representative
at PGI, specializing in Farms and Personal Lines. She enjoys country
living and spending time outdoors. Jill’s husband, Tye Adair
is the director of the Lamoine Valley Red Cross serving both McDonough
and Hancock Counties. Jill and Tye have three children who keep
them busy. You can contact Jil via email at
Lori Raymond joined the Purdum-Gray-Ingledue team in 2008 where
she serves as a Customer Service Representative in the Personal
Lines Department. Lori brought with her over 15 years of experience
in customer service.
Norma Chatterton is a Customer Service Representative for PGI, specializing in Bonds and Agriculture related insurance. She has been in insurance for over 40 years.
Norma is a life long resident of McDonough County. She and her late husband, Neil, enjoyed 37 years of marriage and farm life together in the Macomb area. Norma enjoyed being a farm wife along with her insurance work.
Norma is affiliated with the Wesley United Methodist Church and
is a member of the Order of the Eastern Star. She enjoys her travels,
which often take her to the sunny state of Florida! You can contact
Norma via email at